Voicent Help Center¶
Voicent lets you build AI voice agents that answer calls, place outbound campaigns, book appointments and update your CRM — without writing code.
New here?¶
Start with Get started. It walks you through the same six steps as the in-app setup wizard and ends with your first test call.
If you are new to the terms used in the app — tenants, workspaces, agents, campaigns — read Key concepts first.
Find your way around¶
Every page in the app's sidebar has a matching help page. You can also open it from inside the app: click the ? icon in the top bar of any page.
| I want to… | Go to |
|---|---|
| See my voice agents and sync changes from Retell | Voice Agents |
| Teach my agent about my business | Knowledge Base |
| Answer inbound calls on a number | Phone Numbers |
| Call a list of contacts | Outbound Campaigns |
| Send text messages | SMS Setup and Messages |
| Automate what happens after a call | Workflows |
| Connect my CRM or calendar | Integrations |
| Listen to calls and read transcripts | Conversations |
| See how my agents are performing | Dashboard and Analytics |
| Invite teammates or change billing | Settings |
Can't find what you need?¶
Contact your Voicent account team or email support from the address on your invoice.